| Q:
Can I obtain service through a telephone
interview if it is not possible
or convenient to attend a personal
interview? |
A: Yes. Simply contact us. Please Note: We require
a minimum of 48 hours notice to
cancel any appointment. If this
is not done, then a charge of one
hour will be billed to you. - top -
|
| Q:
Can I be seen personally in the office instead of a telephone interview? |
|
A: Yes. You may be seen in the office by appointment. - top -
|
| Q:
What is the cost for professional
time? |
A: Fees are based
on hourly rates and change from
time to time. Additional time
is billed in half hour increments.
Simply contact us and we will be pleased
to provide you with the current
rate. - top -
|
| Q:
Are fees covered under OHIP or other
private insurance companies? |
|
A: Our services
are not covered under OHIP in
Ontario but they may be covered,
or partially covered, through
various private insurance plans
that you may have through your
work place or through a plan that you may have purchased independently on
your own. It would be important
to check this first before making
an appointment. John Stapleford is Registered with the Ontario College of Social Workers and Social Service Workers. - top -
|
| Q:
How long are the telephone interviews? |
A: Each interview
is a minimum of one hour whether
the person is being seen directly
or through a telephone interview.
It is difficult to discuss and effectively
assess complex personal issues in
less than an hour. - top -
|
| Q:
How frequently are interviews made? |
A: Interviews are usually held every week to 10 days. - top -
|
| Q:
How long does the counselling process go on? |
|
A: Although some
people wish to continue for quite
some time and others are involved
very briefly, the overall average
involvement is about 2-3 months
which may involve approximately
6-8 interviews. - top -
|
| Q:
Do I do most of the talking while
the counsellor mostly listens? |
A: Not necessarily.
You will find that the interviews
are very interactive with both
you and the counsellor talking.
The counsellor listens to your
concerns and your comments and
then provides a forum for the
discussion of alternate perspectives
and insights to assist in understanding
the issues that you are bringing
forward. - top -
|
| Q:
What if my partner does not want
to come for counselling? |
A: We encourage
both partners to participate
in counselling together. However,
when one partner declines, we
ask permission of the person
requesting service if we can
contact their partner directly.
If permission is granted, we
telephone the hesitant partner
to personally invite them to
attend. As well, we provide them
with an overview of what we are
trying to accomplish with counselling
within a safe and supportive
environment. In most instances,
the hesitant partner joins the
counselling process. If he/she
does not, then the person requesting
service is encouraged to proceed
with counselling for themselves
directly in order to deal with
their issues of concern. - top -
|
Q:
Are services offered to children and teenagers?
|
| A: No. We only offer services to persons 19 years of age or older. - top -
|
